Sales Engineer

The Sales Engineer is responsible for designing and selling electronic physical security projects and service agreements across the Nordics. The role supports American and European multinational clients with operations in the region and combines technical solution design, commercial ownership, client engagement, and project handover.

Opportunities will be generated through two primary channels:

(1) collaboration with Convergint colleagues in the United States and Europe who require local Nordics expertise, and

(2) direct business development through prospecting and management of the full sales cycle. The Sales Engineer owns opportunities from prospecting or initial intake and qualification through scope development, pricing, close, and structured turnover to operations, while maintaining alignment with the relevant Regional Director (RD), Global Account Executive (GAE), and Convergint standards.

Key Responsibilities

1. Inbound Global Account Collaboration

• Act as the designated Nordics lead for inbound global account opportunities referred by American and European account executives.

• Qualify each opportunity, establish clear ownership, and maintain timely communication with the referring RD or GAE throughout the sales process.

• Manage the complete commercial workflow, including client engagement, discovery, scope development, solution design, pricing, proposal preparation, negotiation, close, and project turnover.

• Coordinate and lead site surveys, bid development, technical validation, and pre-construction alignment in collaboration with Nordics and wider European operations teams.

• Ensure all documentation, communications, proposals, and client deliverables are accurate, timely, professional, and consistent with Convergint expectations and standards.

2. Solution Design and Technical Leadership

• Serve as the primary point of contact for technical discovery, validation, and solution design during the sales process.

• Translate client requirements into practical, compliant, and commercially viable electronic security solutions.

• Lead design surveys and develop system concepts covering access control, video surveillance, intrusion detection, and relevant cloud-native technologies.

• Work closely with operations and delivery teams to confirm scope, assumptions, resource requirements, risk, and handover readiness before booking.

3. Client Engagement and Account Development

• Maintain proactive client communication to ensure clarity, confidence, and alignment throughout the opportunity and project development process.

• Represent Convergint Nordics in client meetings and communicate seamlessly with the assigned RD or GAE.

• Build strong, lasting relationships with regional security directors, facilities leaders, procurement stakeholders, and other key client contacts operating in the Nordics.

• Identify and develop opportunities to expand existing global accounts into additional Nordic countries, sites, projects, and service agreements.

• Act as the Nordics representative for global accounts requiring local execution support and regional strategic engagement.

• Identify, pursue, and develop new business opportunities, managing the complete sales workflow from prospecting through close and operational handover.

• Build and maintain a healthy, qualified pipeline aligned with agreed bookings, margin, and growth targets.

• Maintain accurate opportunity records, forecasts, next steps, close dates, and supporting information.

• Contribute to strategic account planning, pipeline reviews, forecasting calls, and quarterly business reviews.

• Take ownership of commercial outcomes, including bookings performance, margin quality, forecast accuracy, and timely progression of opportunities.

Key Skills and Experience

• Strong technical understanding of electronic physical security systems and related technologies.

• Demonstrated ability to lead design surveys and produce electronic security system designs covering access control, video surveillance, and intrusion detection - CAD capabilities or Bluebeam and outputs are not required but nice to have.

• Experience with technologies such as Genetec, LenelS2, CCURE, Milestone, and cloud-native security platforms.

• Strong commercial judgement, including the ability to qualify opportunities, develop pricing, protect margin, and progress opportunities to close.

• Strong project coordination and client management capability, with the ability to manage multiple opportunities and stakeholders simultaneously.

• Ability to work effectively across countries, functions, time zones, outside normal business hours and reporting lines.

• Highly organised, proactive, and responsive communicator with strong attention to detail.

• Strategic and growth-oriented mindset, combined with a practical, accountable, and results-focused approach.

• Ability to balance technical credibility with clear, persuasive, client-focused communication.

Success Measures

• Achievement of annual bookings target.

• Achievement of agreed gross margin target.

• Achievement and maintenance of agreed qualified pipeline coverage.

• Forecast accuracy and consistent CRM discipline.

• Timely and successful execution of the inbound project sales workflow.

• Quality and completeness of project scope, pricing, documentation, and operational handover.

• High levels of client satisfaction, repeat business, and service agreement attachment.

• Revenue growth across assigned global accounts and the wider Nordics market.

• Effective collaboration with RDs, GAEs, local sales leadership, and operations teams.

Requirements

1+ years of work experience with 2D CAD Drawing

Authorized to work in Finland

Convergint is a global, service-based security and technology systems integrator built on a simple priority: service in every way. Our culture is guided by our Values & Beliefs and anchored by our objective to be our customers best service provider. Convergint supports organizations across Europe with technology-enabled security and safety solutions that protect people, assets, and reputations. By combining deep regional expertise with consistent global delivery standards, we help customers modernize environments, manage risk, and scale with confidence across diverse regulatory and operational landscapes.