Waiter/Waitress (Zero-hour contract)

Job description

Position: Waiter/Waitress (zero-hour contract at the start)

Location: Aito Fresh, Helsinki

Reports to: Manager/Supervisor

Responsibilities

1. Customer service

· Welcome customers, explain menu options when needed, take orders and process payments.

· Provide friendly, attentive service and respond to customer requests.

2. Food preparation

· Prepare poke bowls and keep ingredients fresh, well-stocked and presentable.

· Follow the restaurants food-safety and hygiene practices.

3. Restaurant operations

· Keep the service area clean, restock supplies and help the restaurant run smoothly.

· Work closely with the team during busy periods, including weekends and holidays.

Requirements

Experience: Previous restaurant experience is an advantage; training is provided.

Skills: Good communication, attention to detail and the ability to learn the point-of-sale system.

Attitude: A focus on customer experience and an interest in finding practical ways to improve daily work efficiency.

Languages: Finnish is an advantage, but not required

Other: Ability to work at a steady pace, stand for periods and handle food supplies; availability for weekend or holiday shifts.

A Finnish Hygiene Passport is required for handling unpackaged perishable foods within the statutory time limit. An alcohol-serving proficiency certificate (anniskelupassi) is not required at the start; the employee must obtain it if it becomes necessary for the role.

Salary & Benefits

Salary: Competitive, based on experience and performance.

Benefits: Employee discount; supportive team environment.

Discover a new dining experience in the heart of Helsinki. We serve fresh, daily made Asianbowls with high-quality proteins: fish, chicken, or plant based options. From light and refreshingbowls to warm main courses, every dish is crafted to bring you both taste and balance.

Were not just about food; were about bringing people together, caring for our planet, andmaking healthy eating enjoyable.

Our Locations: Aikatalo, 1st floor of Aikatalo, right behind the Ateneum Art Museum

Join us for a delicious, feel-good meal you are a part of the family now. Welcome!

Aito Fresh Restaurant - https://www.aitofresh.fi/

• Instructions for Application - Waiter/Waitress

• Instructions for application

• Send your CV and a short application to hr (at) aitofresh.fi by 30.11.2026. There may be an opportunity to move to part-time or full-time hours in the future, depending on business needs.

• Licences and certificates

• A Finnish Hygiene Passport is required when the legal time limit applies to your food-handling duties. Confirm whether any separate alcohol service qualification is genuinely required for this role.

• More information about the company

• Aito Fresh serves fresh Asian bowls with fish, chicken and plant-based options at its Helsinki locations. The team focuses on fresh food, customer experience and a welcoming dining environment.

• Work-related keywords

• · Customer service

• · Customer-focused service

• · Food preparation

• · Food hygiene

• · Payment processing

• · Teamwork

• · Attention to detail